DELIVERY & RETURNS

WHAT IF I NEED TO RETURN SOMETHING?

No worries, we have a 100% satisfaction guarantee on all orders - and you may return your products for an exchange in accordance with our conditions. Need assistance? Contact us right away and we'll help guide you through the process! 

Please note that all exchanges are subject to AUTHENTIC AF.'s Terms and Conditions.

DELIVERY:

We offer FREE expedited delivery WORLDWIDE!

Delivery (worldwide) is usually within 4 business days, but we find that a lot of our customers receive their orders within 2-3 business days. Our shipping times are estimates and are not guarenteed as there may be delays due to the holidays, unforseen circumstances and/or bad weather.

All orders will be shipped with DHL Express (door to door courier).

Orders from Austrailia that require large packaging will be shipped with EMS Express.

Please note that Mexico and the Middle East is regarded as an “outlying area” according to DHL, therefore deliveries to Mexico and the Middle East is FREE, however there is a surcharge of $25.

DELIVERY TIME: 

Delivery time as stated by DHL is within 4 - 6 business days WORLDWIDE.

PROCESS: 

Once your order has been confirmed, and payment has been received, please allow 1 - 2 additional business days for our team to process your order and send it to our courier agent. Once your order has been collected by our DHL courier agent, you will receive a shipping confirmation email as well as an SMS from DHL.

Your shipping confirmation will contain your waybill and tracking number, so you can stalk your order all the way to your door.

During the delivery of your order, DHL agent will send you constant updates of where your order is.

Should your order be sent with EMS, please note that you will also receive a tracking number.