FAQs

WHERE ARE YOU BASED?

AUTHENTIC AF. is based on four continents; North America, Europe, Asia and Africa with our main studio in Mainland China.

Please note that AUTHENTIC AF. IS NOT CHINESE OWNED - OR AFFILIATED WITH CHINESE VENDORS/AGENTS IN ANY WAY. AUTHENTIC AF. IS PRIVATELY OWNED BY NATIVE ENGLISH SPEAKERS, NOT CHINESE NATIONALS.

 WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept the following payment methods:
Western Union
Bank to Bank (EFT)

PayPal - we can no longer accept PayPal payments 

HOW DOES SHIPPING WORK?

We offer fast international shipping, so no matter where you are, you can buy from us!

All our products go through strict quality control assessments by our team before they are packaged to be shipped to you. Once your order has been packaged by our packaging pandas, it is picked up by our DHL courier agent, processed and sent straight to you. See DELIVERY & RETURNS for more info.

With regards to customs and declarations, we under declare all orders and send them as gifts so that customs doesn't hassle you with crazy fees!

If you have any questions about delivery, or a special request, don't hesitate to let us know.

WHERE ARE YOUR PRODUCTS MADE?

AUTHENTIC AF. has commissioned a private manufacturer, and has partnered with a global leather merchant who commissions artisans to bring you high (authentic) quality products.

Our products are made with the European standard, and are not made in low cost sweatshops/chinese mass produce factories. We are not associated or affiliated with any asian suppliers, vendors and agents; all the products at Authentic AF. are made from materials that were personally handpicked by the owners of our store and personally taken to our manufacturer for production. 

 ARE YOUR PRODUCTS MADE FROM LEATHER?

All our products are made from high quality luxury materials (as all authentic products are; cowhide, lambskin, sheepskin, alligator skin, python skin, goat leather, velvet, mink, etc.) Authentic AF. will never use any synthetic or artifical materials as we do not advocate for "fake".

All the original hardwares and materials are used to create each and every one of our products.

If you inspect our products thoroughly, you'll find all the small details, stamps, markings and engravings that low cost replica factories miss - or just don't care to try to replicate. All the small details, from the thread counts to the trimmings and serial numbers are present in all our products.

ALL products purchased from AUTHENTIC AF. comes with their original packaging (dust bags, product care books, certificates, ribbons, dust cloths, tags, etc.) unless stated otherwise.

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process!

WHY ARE YOUR PRICES SO LOW?

AUTHENTIC AF. was started with a simple idea: haute couture items at up to 80% OFF their retail prices.

CAN I CANCEL MY ORDER?

Changed your mind? Don't worry! You may cancel your order prior to us sending you the order confirmation.

YOU HAVEN'T ANSWERED MY QUESTION...
Should you have any questions that weren't answered here, feel free to CONTACT US.
 
Please note that all products and services purchased from AUTHENTIC-AF. are subject to our Terms and Conditions.